Email (general): info.chocolicor@gmail.com

Loss.: 00351 262 833 001

De 2.ª a 6.ª from 9:30 a.m. to 5:30 p.m.

Lunch time: 13h00-14h30.

Weekend: Closed or pre-booked. 

Holidays: Locked up.

Rua António Oliveira, Nº 25 (Lt 17 B2)
Industrial Area of Caldas da Rainha
2500-916 Caldas da Rainha - Portugal
GPS : 39.42218262491815, -9.161747640854335

ONLINE COMPLAINT

To proceed with your complaint, Click here.
Make sure you have all the necessary elements with you to file your complaint.



PRAISE / SUGGESTION

To proceed with your compliment/suggestion Click here.
Make sure you have all the necessary elements with you to present your compliment/suggestion.

To subscribe to the customer card, simply click on the icon located in the lower right corner, entitled "Customer Card" or with the symbol "gift". 
Anyone who has an account on our site just click on "Start Account". 

Anyone who does not have an account on our site will have to click on "Create Account" and follow all the required steps. 

The card is exclusively online.

SECTION 2 - Acquisition of points

The "Customer Card" is essentially a points card in which the customer receives certain points if he performs one of the following actions:

1. Create an account - 5 points.
2. Completing an order - 50 points. 
3. Subscribe to the newsletter - 25 points.
4. Happy Birthday -60 points.
5. Follow us on Instagram - 20 points.
6. Like on Facebook page - 20 points.
7. Completing your profile - 10 points. 
8. Subscribe to Youtube - 20 points.

The stipulation of points is the exclusive responsibility of Chocolicor, Ld.ª. 

Points can be converted into discount vouchers (in percentage or in cash), free shipping and/or product offers.

At this point, points can be converted into:

1. €2 Welcome (for a minimum purchase of €13.00) - 100 points.
2. 10% Discount (for minimum purchases of €18.00) - 300 points.
3. 10€ Discount (for minimum purchases of €80.00) - 500 points.
4. 20% Discount (for minimum purchases of €36.00) - 800 points.

The stipulation of the points conversion is the exclusive responsibility of Chocolicor, Ld.ª. 

SECTION 4 - Extinction period of points

The points last for 1 year.

SECTION 5 - Changes in the service

We will not be liable to you or any third party for any modifications, alterations, suspension or discontinuance of the Service.

SECTION 6 - Applicability of the card

The above mentioned discount vouchers are VALID, EXCLUSIVELY, in our online store, not being applicable in events, fairs, physical stores and/or other places where the customer physically finds us.