Shipping policy
Free shipping
For orders over €35 with delivery address, anywhere in mainland Portugal, shipping within 72 hours is free.
Deliveries between 24h and 48h
Fast deliveries between 24h and 48h will be charged, regardless of the value of the order. The delivery price is mentioned at the time of purchase.
Minimum value orders
There is no minimum value per order.
Delivery times
Home delivery – Mainland Portugal:
Standard delivery72h - The estimated delivery time will vary between 48h to 72 working hours, depending on the delivery address.
Fast delivery 24h 48h- The estimated delivery time will range from 2448 hours ago, depending on the delivery address.
Collection at our factory store (Caldas da Rainha) - FREE
If the selected option is Collection in Store, the order will be ready within 24H and you will receive an email notification.
Delivery to Azores and Madeira Islands
Delivery times in the Azores and Madeira are longer, estimating a limit of 5 to 10 working days. with free shipping, if the order is equal to or greater than €35.
In any of the aforementioned modes, delivery will be made only on working days.
Shipping Orders
The deadline for dispatching parcels on the same day is 12:00. Orders received after this period will be shipped the next day. Orders received after this time on a Friday will be shipped the following Monday.
Return Conditions
All exchanges and returns of online orders must be carried out within 15 days from the date of purchase.
Returns based on a customer's opinion, when it comes to a product unsuitable for consumption, will be accepted. The product will have to be sent to us so that we can carry out the necessary tests. Refunds in these cases may be limited to 30 days.
You must accompany the item with the respective invoice.
If you do not have the invoice for your order online, you can request a copy of it via the following email: info.chocolicor@gmail.com